Mental health crisis is when you believe you’re at a breakpoint, and you need immediate support. You may be:
- Feeling really nervous, having panic attacks, or hallucinations
- Feeling suicidal or having the urge to self-harm.
- Having episode of hypomania or mania (feeling really high) or experiencing psychotic symptoms (maybe hearing voices or feeling very paranoid).
- You may be struggling with bereavement, alcohol withdrawal symptoms, harassment, money issues, relationship breakdown, job tension, exam stress, or accommodation problems.
At Fresh Start Hope Foundation (FSH) we believe that anyone in crisis should receive flexible, responsive and proactive support. We aim to provide rapid crisis intervention to enable our service users to regain their previous level of well-being and functioning.
Therefore, the FSH Foundation staff will have a strong focus on recovery so that service users are enabled, supported, and helped resolve the crisis, regain and continue developing their full potential in all aspects of their lives.
If you or someone you know is in crisis, you can call our crisis line or complete our website’s referral form.
FSH Foundation will aim to assess emergency referrals within 6 hours, urgent cases within 24 hours of receiving your referral.
During your assessment with one of our clinicians, you may be asked the following.
- What is currently happening to you
- What you are finding difficult.
- How you would like us to assist you.
- What is important to you.
- About your physical health needs
All service users will have a risk assessment at the point of their initial assessment. We will continue to update risk assessment as risk features changes.
A care plan will be developed together with the service user in line with the needs identified; this will be documented and updated following each meeting.
At Fresh Start Hope Foundation we also provide short-term crisis house stay to assist service users in crisis in a welcoming environment, and service-user focused.
As part of our crisis care pathway, we aim to offer a range of support options in the least restrictive environment possible and aim to put service users at the centre of our care.
Our team are trained and supported to evaluate and validate past or present trauma disclosures, such as sexual, emotional or physical violence. The team also provides a variety of grounding strategies and self-help tools, so these individuals can learn to handle and manage any future crisis.